In the wake of the coronavirus pandemic, today’s new normal means companies employing remote work for business continuity and the safety and wellbeing of their employees. With a global footprint and employees spanning different continents, Model9 is well prepared to fully serve clients without disruption. Adhering to federal, state and local guidelines, we are working safely from home leveraging technology to communicate internally as well as with our customers.
Our support team continues to offer the same professional support, utilizing our web-based service portal, video chat, and U.S.-based phone number to remain connected and available. Customers can manage their data with full visibility and control remotely from home while our customer success team spares no resources in helping you reach your goals.
Rest reassured that our team is healthy, committed, and on the job to successfully navigate this challenge together with you.